Which of the following is NOT true of the Market Conduct Bureau?

The Market Conduct Bureau is primarily focused on ensuring that insurance companies adhere to fair practices and regulatory standards in their operations, rather than directly assisting individuals in purchasing liability insurance. Its responsibilities entail conducting examinations of claims handling practices, protecting consumers during the insurance process, and monitoring the overall market conduct of insurers.

By evaluating claims handling and supporting consumer rights, the Bureau plays a crucial role in fostering trust in the insurance system. On the other hand, while the Bureau does have functions related to claims and market behavior, it does not engage in the process of assisting customers in their direct purchases of insurance products, which distinguishes option B as not true regarding the Bureau’s actual role and functions.

The Bureau, through its divisions such as the Field Claims Bureau and the Field Rating Bureau, focuses on oversight rather than acting as a purchasing facilitator for individual consumers. This further reinforces that assistance in individual purchasing is outside the scope of the Bureau's mission.