Which of the following is NOT true about the California Insurance Code and the California Code of Regulations?

The statement regarding the California Insurance Code (CIC) and the California Code of Regulations (CCR) being a complete guide to ethical behavior is not true. While the CIC and CCR do provide regulations and rules that govern the insurance industry in California, they do not exclusively serve as a comprehensive ethical framework. Ethical behavior in the insurance industry often extends beyond the codes and regulations outlined in the CIC and CCR, as ethical considerations are inherently subjective and may involve personal and professional judgments that are not fully captured within legal frameworks.

It's also important to recognize that other resources, such as industry best practices and professional guidelines, contribute to the understanding of ethical behavior that insurance professionals are expected to follow. The CIC and CCR provide the legal standards and requirements, but ethical behavior often calls for higher standards of conduct that go beyond mere compliance with these regulations. Hence, the assertion that the CIC and CCR serve as a complete guide to ethical behavior does not hold true.